Terms of Service

1. Acceptance of Terms

By accessing and using the TM Coffee website, services, and placing orders, you agree to be bound by these Terms of Service. These terms apply to all visitors, users, customers, and others who access or use our services. If you do not agree to these terms, please do not use our services.

2. About TM Coffee

TM Coffee is a Canadian wholesale supplier of premium Ethiopian green coffee beans. We serve roasters, cafés, retailers, and distributors across Canada and the United States.

• •Wholesale Ethiopian green coffee bean sales
• •Bulk ordering and shipping across North America
• •Free coffee sample requests for qualified businesses
• •Custom solutions for coffee businesses
• •Business consultation and support

3. Account Registration

To access certain features, including placing orders and requesting samples, you may need to register an account. By creating an account, you agree to:

• •Provide accurate and complete information
• •Maintain the confidentiality of your account credentials
• •Be responsible for all activities under your account
• •Notify us immediately of any unauthorized use
• •Accept responsibility for all orders placed through your account

4. Products and Pricing

• •All products are subject to availability
• •Prices are subject to change without notice
• •We reserve the right to modify or discontinue products at any time
• •Product descriptions and images are for reference only
• •All products are sold as green (unroasted) coffee beans

5. Ordering and Payment

• •All orders are subject to acceptance and availability
• •Payment must be received before order processing
• •We accept major credit cards and bank transfers
• •We reserve the right to refuse or cancel orders at our discretion
• •Prices are in CAD (Canadian Dollars) unless otherwise specified

6. Free Sample Requests

• •Free samples are available for qualified wholesale customers
• •Sample requests require valid business information
• •Shipping costs may apply for sample deliveries
• •Samples are subject to availability
• •We reserve the right to limit sample requests
• •Sample requests are processed and fulfilled by our team

7. Shipping and Delivery

• •We ship to all provinces in Canada and select US locations
• •Shipping times and costs vary by location and order size
• •Risk of loss passes to you upon delivery
• •We are not responsible for delays caused by carriers or customs
• •Tracking information will be provided for all shipments

8. Returns and Refunds

• •Returns are accepted for damaged or defective products upon arrival
• •Incorrect items shipped will be replaced
• •Returns must be initiated within 14 days of delivery
• •Products must be in original packaging
• •Shipping costs for returns are the responsibility of the customer
• •Refunds will be processed within 7-10 business days

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of TM Coffee and is protected by Canadian and international copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our explicit permission.

10. Privacy and Data Protection

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to our collection and use of your information as described in our Privacy Policy.Privacy Policy

11. Limitation of Liability

TM Coffee is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the amount paid for the products in question. We provide our products 'as is' without warranties of any kind.

12. Indemnification

You agree to indemnify and hold TM Coffee harmless from any claims, damages, losses, liabilities, and expenses arising from your use of our services, violation of these terms, or violation of any rights of third parties.

13. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

14. Governing Law

These Terms of Service are governed by the laws of Manitoba, Canada. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Manitoba.

15. Changes to Terms

We reserve the right to update these terms at any time. Changes will be effective upon posting on this page. Your continued use of our services after any changes constitutes acceptance of the modified terms.